Privacy Policy

Sing Their Story respects your privacy. This policy explains what we collect and why.

What we collect

• Your email address, so we can deliver your song and updates.
• The story and details you submit, which we use only to create your song.
• Payment information, which is processed securely by Stripe — we never see or store your full card details.

How we use it

We use your information to create and deliver your song, provide support, process payments and refunds, and improve our service. We do not sell your personal information.

Service providers

We rely on trusted providers to operate — including payment processing, email delivery, and the creative tools used to produce your song. They only receive what they need to perform their function.

Data retention

We keep order information for as long as needed to provide the service and meet legal obligations. You can request deletion of your personal data by emailing us.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by contacting hello@singtheirstory.com.